Connected City: The 10 Steps to Becoming a Smart City


Over the past few years, the concept of the connected city in the United States has become fashionable and a major issue for urban decision-makers and local authorities.

In an ever-changing world facing unprecedented environmental, demographic and economic challenges, smart cities in the U.S. are emerging as a promising solution for meeting these challenges and shaping a better future. Through the integration of the Internet of Things (IoT), smart grids and data analytics, smart cities aim to create more efficient, safer and more enjoyable urban environments for their inhabitants in the USA. However, transforming a city into a smart city is a complex process that involves rethinking existing infrastructures, concepts and services.

In this article, we reveal the 10 essential steps to guide cities and territories wishing to embark on this digital transition and become models of sustainability, innovation and well-being for their inhabitants.

Understanding the connected city concept

The connected city concept is all the rage, and is based on the use of advanced digital technology to improve efficiency, sustainability and quality of life in urban spaces.

Smart cities leverage the Internet of Things, 5G connectivity, sensors, artificial intelligence and news analysis to monitor, analyze and optimize urban systems in real time, all made possible through the use of open data.

This includes transportation infrastructure, smart grids, energy and power networks, waste management, public safety, social services and many other areas.

Key issues :

Managing population growth

Smart cities are an intelligent concept that seeks to meet the needs of growing populations and territories by optimizing the use of space, creating affordable housing, developing infrastructure and facilitating access to public services in the city.

Reducing CO2 emissions

Connected cities are committed to combating climate change by promoting public transport, electric vehicles and renewable energies, and by promoting the energy efficiency of buildings in the city.

Improving mobility

Smart cities and territories aim to create intelligent, integrated and accessible transport systems that reduce congestion, journey times and pollutant emissions in the city.

Promoting social inclusion

Connected cities strive to reduce inequalities and ensure equity of access to services, employment opportunities and civic participation in the city.

Economic challenges

Smart cities stimulate innovation, foster job creation and encourage local economic development by attracting investment and talent.

The players involved :

Transforming a city into a smart city requires the mobilization and collaboration at the heart of various local players:

Local authorities: Local authorities play an essential role in defining objectives and implementing public policies linked to the smart city.

Companies: They provide the technologies, services and innovations needed to make smart city projects a reality.

Universities and research centers: They contribute to the research and development of innovative solutions to urban challenges.

Associations and non-governmental organizations: They represent the interests of local residents and ensure that smart city projects meet the needs of the city's population.

Citizens: The active participation of the French people is crucial to ensuring that the solutions implemented meet their expectations and improve their well-being.

This collaborative approach makes it possible to co-construct solutions tailored to the specific needs of each territory, while taking into account local particularities and promoting citizen participation in the city.

In conclusion, connected cities represent a promising vision for shaping a more sustainable, resilient and inclusive urban future. While addressing key challenges such as population growth, CO2 reduction and mobility, smart cities aim to use artificial intelligence and other technologies to improve the quality of life of most of their inhabitants through efficient water, electricity and other public services.

The success of such a transition depends on the commitment and collaboration of all local players, who must work together to co-construct solutions tailored to the specific challenges of each territory.

10 steps to becoming a smart city

Step 1: Establish a clear, shared vision

The first step is to define a strategic vision of the smart city. This involves identifying long-term objectives and priorities for the city's transformation, taking into account local issues, opportunities and residents' aspirations.

This vision needs to be shared and supported by all stakeholders, including local authorities, businesses, institutions and residents, to ensure a shared commitment and consistency in the actions to be implemented. In the context of the sustainable city concept, the strategic vision must take into account environmental, social and economic aspects to ensure a resilient and viable city in the long term.

The sustainable city is characterized by efficient management of natural resources, rational use of energy, soft mobility, environmentally-friendly waste management, quality of life for all, social cohesion and economic opportunities for all. All this is explained in detail in the free encyclopedia Wikipedia, in particular in Antoine Picon's article entitled "Smart City".

Establishing a clear, shared vision for a sustainable city is therefore crucial in guiding the decisions and actions of the players involved in transforming the city. This vision must be ambitious and inclusive, involving the active participation of residents, to guarantee a fairer, greener and more prosperous city for everyone. A summary of Antoine Picon's Wikipedia article can help to better understand the definition of the smart city and its impact on modern urban planning.

Step 2: Identify citizens' needs

It is essential to take into account the needs of local citizens to ensure that the smart city, as part of the sustainable city concept, delivers tangible, lasting improvements to their quality of life. To achieve this, it is necessary to conduct surveys, public consultations and participatory workshops to gather the expectations, concerns and suggestions of local residents.

This information will enable us to better understand the challenges faced by local residents in a sustainable city, and to identify priority areas for action. By actively involving residents in the decision-making process, the smart city will be able to develop appropriate and relevant solutions that genuinely meet the needs of the population and contribute to the creation of a fairer, greener and more prosperous city for all.

Step 3: Define objectives and key performance indicators

Once the needs have been identified, it's important to set precise, measurable objectives for each area of action (mobility, energy, environment, etc.). These objectives must be aligned with the overall vision of the smart city, and give concrete expression to the improvements expected for residents in their town or village.

Key performance indicators (KPIs) are used to track the progress of projects and assess their impact on the quality of life of local residents. They facilitate decision-making, resource allocation and communication of results to stakeholders. KPIs need to be chosen carefully to ensure that they reflect the most important aspects of projects and allow objective comparison of progress.

Step 4: Set up a collaborative ecosystem

The success of a fashionable smart city hinges on collaboration between the various local players. It is therefore essential to create a natural environment where local authorities, businesses, universities and residents can work together to co-construct innovative solutions.

This can mean setting up collaborative platforms, creating shared workspaces, organizing hackathons or participatory workshops, and establishing an ongoing dialogue between the various players.

A collaborative natural environment encourages the exchange of ideas, experimentation and the rapid adaptation of solutions to local needs. It also makes it possible to pool skills and resources, create synergies between projects and accelerate innovation to transform the city into a smart city.

Step 5: Ensuring connectivity and interoperability in the smart city

In a smart city, it is essential to set up high-performance, secure communications infrastructures to facilitate data exchange and the coordination of actions. Connectivity supports interactions between the various components of the smart city, including sensors, IoT devices and data analysis platforms.

System interoperability is also crucial to ensure the compatibility of the different solutions deployed in the smart city or "smart territories". By adopting common standards and protocols, smart cities can ensure that devices, sensors, software and services work harmoniously together, maximizing the efficiency and resilience of urban systems.

Step 6: Using data to improve urban services in the smart city

In a smart city, the data produced in large quantities can be exploited to optimize urban services and make informed decisions. Real-time news analysis can identify problems, detect trends and adjust actions accordingly. Data from sensors and IoT devices is used to improve transportation, waste management, street lighting, security and many other aspects of urban life in smart cities.

Step 7: Integrate smart mobility solutions

Mobility is a key issue for smart cities and territories. It is important to develop sustainable and interconnected transport solutions, such as electric vehicles, public transport, sharing systems and infrastructure for soft modes (cycling, walking). By integrating these intelligent mobility solutions with digital technology, smart cities can reduce traffic congestion, cut greenhouse gas emissions and improve the quality of life of French residents.

Step 8: Encourage citizen participation in the smart city

As part of a smart city, it's crucial to actively involve residents in the change and smooth running of their city, using digital participation technology and a connected service. Implementing these co-creation tools enables us to gather their ideas, better understand their needs and involve them in decision-making. This inclusive approach helps to strengthen social cohesion and ensure that the solutions developed truly meet the expectations of residents in the smart city.

Step 9: Focus on energy transition and sustainable development in the smart city

Energy transition and environmental preservation are major challenges for sustainable cities and innovative regions. In this context, it is necessary to promote renewable energies, improve the energy efficiency of buildings using tools that come from digital technology, and implement waste reduction and water management concepts with the help of a connected service. In this way, smart cities can play a key role in the fight against climate change, promoting sustainable, resilient urban development and offering a better quality of life for their citizens.

Step 10: Implement the Imagina application to facilitate urban management in a smart city

In the context of a smart city, the Imagina "Connected City" application is a valuable tool for urban management. It allows you to centralize information, coordinate actions and improve communication between the players involved in changing the city and ensuring its smooth running. Thanks to its innovative functionalities, Imagina contributes to making smart cities more efficient, sustainable and pleasant to live in.

Using the Imagina application, an intelligent city or smart city can monitor and analyze its operations in real time, in areas such as mobility, energy, the environment and safety. This analysis enables informed decisions to be made and urban services to be optimized to meet the specific needs of citizens.

De plus, l'application Imagina favorise la collaboration et la participation des habitants dans la gouvernance de la ville intelligente ou de la smart city. En donnant aux habitants la possibilité de signaler des problèmes, de proposer des idées et de donner leur avis sur les projets en cours, Imagina renforce le sentiment d'appartenance et d'implication des citadins dans le développement de leur ville.

En somme, l'implémentation de l'application Imagina est une étape cruciale pour faciliter la gestion urbaine et aide à accélérer la transition vers une ville intelligente ou une smart city, en tirant parti des technologies numériques pour améliorer la qualité de vie des citoyens et favoriser un développement durable.


Becoming a smart city is a complex and evolving process, requiring the mobilization of all local stakeholders and the adoption of new technologies. By following these 10 steps, cities can meet the challenges they face and improve the quality of life of their citizens. Establishing a shared vision, integrating the needs of citizens, collaboration between stakeholders, and using information and innovative technologies, such as the Imagina application, are all key to successfully transitioning to a smart and sustainable city.

In this context, sharing best practices and continuous learning are also crucial to foster growth and sustainable development of the smart city. By investing in education, research, and innovation, smart cities can overcome obstacles and thrive in an increasingly connected and digital world.

Transforming into a smart city is an exciting and ambitious challenge, offering tremendous opportunities to improve the quality of life of residents, boost the local economy, and preserve the environment for future generations. By adopting an integrated approach and following these 10 steps, cities can progress towards a more intelligent, connected, and sustainable reality. With the emergence of artificial intelligence, sensors, and increasingly sophisticated networks, cities have access to real-time information and can use this intelligence to make more informed decisions.

The goal is to optimize resource management in a city, facilitate mobility, and reduce the city's electricity and environmental footprint. However, to successfully achieve this change, it is essential to implement citizen participation initiatives, such as public consultations and competitions, to ensure that the proposed solutions meet the needs and expectations of the city/village inhabitants and tend towards success.

Furthermore, it is important to use universal languages like English and French to ensure that information is accessible to everyone, for example, on a website. By focusing on innovation and collaboration, cities can become leaders in the smart city field and contribute to shaping a more sustainable future for all.


What is a connected city or smart city?

The definition of a connected city, or smart city, is an urban area that uses information and communication technologies to improve quality of life, optimize resources like water, and promote sustainable development. Thanks to this concept, smart cities integrate connected solutions and devices to efficiently manage urban services, such as energy, transport with cars by facilitating carpooling, and the environment with roads in the city/village.

The objective of a smart city is to create a more resilient and inclusive urban environment, leveraging data, the Internet of Things (IoT), and artificial intelligence. Smart cities also focus on citizen participation and open governance, encouraging residents to actively engage in decision-making and co-creating solutions for the city to make it more attractive.

What are the main challenges of a smart city in urban development?

The main challenges of a smart city include managing demographic growth, reducing CO2 emissions, improving mobility services, promoting social inclusion, stimulating innovation, and creating jobs in the city.

In the context of demographic growth, smart cities seek to optimize resource use and adapt infrastructure to meet the needs of a growing population. Reducing CO2 emissions is also crucial, as smart cities aim to limit their environmental impact by promoting energy-efficient solutions and sustainable transport options.

Improving urban mobility is another major challenge for smart cities, which seek to develop interconnected and accessible transportation systems. Promoting social inclusion ensures that the benefits of the smart city are shared equitably among all citizens.

Finally, stimulating innovation and creating new jobs are essential economic challenges for smart cities, as they seek to strengthen their competitiveness and ensure sustainable economic growth by relying on new technologies and partnerships between local stakeholders.

How is data used in a connected city?

Digital information plays a crucial role in a connected city or smart city/smart village, where it is used to optimize urban services, inform decisions, and adjust actions in real time. This information helps improve service efficiency, better understand citizen needs, and identify problematic events through connected sensors.

By leveraging digital information, smart cities/smart villages can better understand their citizens' needs, anticipate trends, and adapt services accordingly. Data also contribute to assessing the impact of projects on citizens' quality of life, allowing for the measurement of progress made and guiding future investments towards priority areas, all made possible through the use of connected sensors. This is made possible through open data, which allows free and unrestricted access to city data, and the use of universal languages such as English, to ensure their accessibility to everyone.

What is the Imagina application and how does it contribute to the management of a smart city?

Indeed, thanks to the Imagina program, the application is an essential management solution for a smart city, as it allows for the centralization of information, the facilitation of action coordination, and improved communication between the various actors involved in the city's transformation. But, through the use of innovative functionality and digital technology, this application actively contributes to making the smart city more sustainable and enjoyable for citizens.

By integrating data and cutting-edge technology, Imagina supports smart city and sustainable city initiatives by optimizing resources, reducing CO2 emissions, and promoting sustainable mobility. Additionally, the application encourages citizen participation and the use of an open data service, thus better understanding and responding to the needs of the inhabitants in the context of the smart city.

How can citizen participation be encouraged in a smart city?

Encouraging citizen participation in a smart city is crucial to ensure that the needs and expectations of residents are taken into account. To encourage this involvement, several approaches can be adopted:

Create online platforms for citizen participation: Digital tools allow citizens to share their ideas, opinions, and concerns in a simple and accessible way. Organize co-creation initiatives: Participatory workshops, hackathons, and idea contests are examples of events that encourage collaboration between citizens, businesses, and local institutions to jointly design innovative solutions tailored to the specific needs of the smart city. Involve citizens in decision-making: It is important to give residents the opportunity to express their views on projects that concern them.

Encouraging citizen participation in a smart city creates a collaborative environment where citizens are considered essential partners in changing their city, ensuring that the solutions developed best meet their needs and aspirations for their city.


Arthur Josset

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